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February 2019 - The Alternative Board
Monthly Archives

February 2019

8 Strategies to Help Improve Your Customer's Experience

8 Strategies to Help Improve Your Customer’s Experience

By | Business Strategy, Small Business

While many business owners think their company is doing an above average job keeping customers happy, a recent Hub Spot survey indicates otherwise. It might shock you to know that only 10 percent of customers give the companies they regularly do business with high marks for providing a great customer experience. We highlight eight common barriers to an exceptional customer experience -and their solutions –…

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