On the surface, it might seem like customer complaints are a bad thing, and that they’re just the opinions of people having a bad day, and taking it out on you. However, there are some very useful things about customer complaints, so instead of ignoring them, you should try to derive as much value as possible from them. Keep in mind that it’s much better…
Many small businesses make the mistake of having a strategic planning session without ever accomplishing much of anything. Although business leaders write down goals, they don’t include specific ways to meet them or measure their effectiveness. While intentions are good, the problem usually boils down to not having a specific strategic planning method in place. This can make for a lot of inefficiency and wasted…
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Emory WareEmory Ware is CEO/Owner of TAB Jacksonville and Business Partners Alliance. With over 30 years of executive level business experience in banking and business ownership, Emory and his organization offers business consulting, peer advisory boards and coaching, specializing in business management, corporate finance, organizational development, operational processes and strategic planning.
Emory has served in many executive positions in the banking industry as well as a partner in an oil distribution /convenient store company, where his primary focus was on Corporate finance, Operations and sales.
Emory attended Western Carolina University where he earned a BSBA degree in Finance and Management.
