Monthly Archives

September 2018

Good Customer Service is Important to your Business’s Bottom Line

Why Good Customer Service is Important to your Business’s Bottom Line

By | Business Strategy, Small Business

As a business owner, you may have heard that it costs up to five times more to find new customers than to keep the ones you already have. You also know that the latter isn’t always so easy to do. In this highly competitive business climate where customers expect fast, personalized service, your competition is just a click away if you fail to meet their…

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Know the Warning Signs of a Bad Hire

Know the Warning Signs of a Bad Hire

By | Entrepreneurship, Small Business

You might not think that hiring the wrong person for a job would be a particularly damaging mistake, but statistics reported by CareerBuilder would disagree with that. In a recent survey, it was found that at least 66% of all American businesses felt they had been heavily impacted by making a bad hire, and almost half of those affected businesses declared that the mistake cost…

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